Privacy Policy
This Privacy Policy is maintained by HOWDY GLOBAL PTY LTD ACN 672 900 408 (“we”, “us”
and “our”) and relates to the collection and use of personal information you may supply to us or we
may collect from you through your dealings with us, such as basic profile details and the types of
people you would like to meet. We also collect information about your use of our services such as
access logs, as well as information from third parties, like when you access our services through
your social media account or when you upload information from your social media account to
complete your profile on the Howdy mobile application (“App”).
We recognise the importance of protecting the privacy of your information, in particular information
that is capable of identifying an individual ("personal information"). This Privacy Policy governs the
manner in which your personal information will be dealt with including but not limited to collection,
access, storage and use of personal information which we obtain as part of our business operation.
By accessing the App, our website, systems or databases maintained by us or otherwise
transacting with us, you agree to and acknowledge the content of this Privacy Policy. This Privacy
Policy is in addition to any other agreement or terms and conditions applicable to our dealings with
you.
Personal Information
1. Personal information about you is collected only when knowingly and voluntarily submitted
and when reasonably required by us to perform one or more of our functions or activities.
2. It is our intention that this Privacy Policy will protect your personal information from being
dealt with in any way that is inconsistent with applicable privacy laws in Australia and New
Zealand including the Australian Privacy Principles under the Privacy Act 1988 (Cth)
(“APPs”) and the New Zealand Privacy Principles under the Privacy Act 2020 (“NZPPs”). The
type of personal information that we may collect and hold includes:
When you create an account, you provide us with at least your phone number and
email address, as well as some basic details necessary for the service to work, such
as your name, gender, date of birth, location, who you would like to connect with
(including sexual preference), whether you are a farmer (and the type of farmer), or if
you are actively seeking to connect with a farmer
When you complete your profile, you have the option to share your sexual orientation,
ethnicity, religious beliefs, and political opinions with us. Where you provide such
information to us, you consent to us using it for the purposes identified and as laid out
in this Privacy Policy. You can also share additional information with us, such as
details on your bio and your interests, as well as content such as photos, videos, and
audio clips. To add certain content, like pictures or videos, you may allow us to
access your device’s camera, photo album, or microphone.
When you participate in surveys, focus groups or market studies, you give us your
insights into our products and services, responses to our questions and testimonials.
When you choose to participate in our promotions, events or contests, we collect the
information that you use to register or enter.
if you contact us (e.g., through our customer care team or on social media), we collect
the information you give us during the interaction.
if you share with us information about other people (e.g., if you use contact details of
a friend for a given feature), we process this information on your behalf in order to
complete your request. You must only share information with us about other people
with their prior consent. If other people share your information with us (e.g., if they
use your contact details for a given feature), we process this information on their
behalf in order to complete their request but we will take reasonable steps to let you
know.
we also process your chats with other users as well as the content you publish to
operate and secure the services, and to keep our community safe.
3. Where it is reasonable and practical to do so we will only collect personal information about
you from you. You have no obligation to provide any information requested by us however if
you choose to withhold personal information from us it may prevent us from being able to
provide you with the services that you have requested.
4. We will take reasonable steps to ensure that your personal information is accurate, complete
and up-to-date as soon as practicable after receiving your notification of any error or
inaccuracy.
Provision of Personal Information about another person
5. If you provide us with someone else’s personal information, you should only do so if you
have that person’s authority or consent to provide us with their personal information. You
should also take reasonable steps to inform them of the existence of and the matters set out
in this Privacy Policy.
Provision of Personal Information from another person
6. If we receive personal information about you from a third party, we will take reasonable steps
to let you know that we have received this information and about the existence of and the
matters set out in this Privacy Policy.
Use of Information
7. Personal information collected from you is used for the following purposes:
to offer you our services and features;
to help you connect with other users;
contact you with information about the App (e.g., updates and new features);
personalise the App and the content we deliver to you;
to manage your account with us;
to liaise with others in our organisation to manage or administer aspects of the services
that we provide to you;
to communicate with you regarding other relevant services we provide;
to prevent, detect and fight fraud and other illegal and unauthorised activities;
to ensure legal compliance;
to provide offers and operate advertising any marketing campaigns;
to conduct surveys;
for seeking your feedback; and
for any other business related purposes.
8. Personal information is held in paper archives, by electronic or computer data base and
remotely in cloud based storage systems.
Disclosure
9. We will not disclose your personal information, except in the limited circumstances described
here:
With other users: you share information with other users when you voluntarily
disclose information on the service (including your public profile). Please be careful
with your information and make sure that the content you share is content that you are
comfortable being visible.
If you choose to limit the audience for all or part of your profile or for certain content or
information about you, then it will be visible according to your settings.
If someone submits a report involving you (such as a claim that you violated our Terms
and Conditions of Use), we may communicate to the reporter actions, if any, we took
as a result of their report.
With our service providers and partners: we may engage third parties to provide
you with services on our behalf. In those circumstances, we may disclose your
personal information to those third parties in order to meet your request for services.
For corporate transactions: we may transfer your information if we are involved,
whether in whole or in part, in a merger, sale, acquisition, divestiture, restructuring,
reorganization, dissolution, bankruptcy or other change of ownership or control of our
business.
With law enforcement / when required by law: we may also disclose your personal
information where it is required or authorised by or under an Australian or New Zealand
law or a court/tribunal order or where a permitted general situation exists under the
APPs or NZPPs (as the case may be). Where disclosure is necessary for an
enforcement related activity of an enforcement agency, we will provide written
notification of that disclosure as is required by the APPs or NZPPs (as the case may
be).
To enforce legal rights: we may also share information: (i) if disclosure would mitigate
our liability in an actual or threatened lawsuit; (ii) as necessary to protect our legal
rights and legal rights of our members, business partners or other interested parties;
(iii) to enforce our agreements with you; and (iv) to investigate, prevent, or take other
action regarding illegal activity, suspected fraud or other wrongdoing.
With consent at your request: we may ask for your consent to share your information
with third parties. In any such case, we will make it clear why we want to share the
information.
10. As part of provision of the services to you we may store your personal information using
online software. The personal information that you provide to us may be transferred to the
servers of our software providers as a function of transmission across the internet. By
providing your personal information you are consenting to that personal information being
transferred to and stored on the servers as set out in this Policy. However, as the third
parties who host our servers do not control, and are not permitted to access or use your
personal information (except for the limited purpose of storing the information), we do not
“disclose” personal information to those server hosts, whether or not they are located
overseas.
11. We are an Australian registered company carrying on business in both Australia and New
Zealand therefore some of the above disclosures (such as to our service providers) may be
made to Australian companies as such those companies may not be required to protect your
information strictly in accordance with New Zealand’s privacy laws however we will take
reasonable steps to ensure that they will protect your information in accordance with the
Australian equivalent privacy laws.
Security
12. We strive to ensure the security, integrity and privacy of personal information collected and
held by us, and we review and update our security measures in light of current technologies.
Unfortunately, we cannot guarantee that our data storage measures are totally secure.
13. However, we will endeavour to take all reasonable steps to protect the personal information
we collect from you from misuse, interference, loss and unauthorised access, modification or
disclosure.
14. Where the personal information is no longer required for the purpose for which it was
collected (or a permitted secondary purpose) we will take reasonable steps to destroy or de-
identify the information.
IP Addresses
15. If information is gathered by the App, our website/portal or online database, our web servers
may gather your IP address to assist with the diagnosis of problems or support issues with
our services. This information is gathered in aggregate only and cannot be traced to an
individual user.
16. Our App and website may contain links to third parties’ websites, including sites maintained
by related entities. Those other websites are not subject to this Privacy Policy. You should
familiarise yourself and ensure you are comfortable with any particular privacy policies
governing the use of those websites prior to such use.
Cookies and Applets
17. We may use cookies to provide you with a better experience when using the App and our
website/portal. These cookies allow us to increase your security by storing your session ID
and are a way of monitoring single user access. This aggregate, non-personal information is
collated and provided to us to assist in analysing the usage of the site.
No Children Allowed
18. Our services are restricted to individuals who are 18 years of age or older. We do not permit
individuals under the age of 18 on our platform. If you suspect that a user is under the age of
18, please use the reporting mechanism available on the service.
Access to Information
19. Depending on which services you are attempting to access, you may be able interact with us
anonymously or using a pseudonym. However, this will mean that there are some products
and services that you will not be able to enjoy. These include online orders/purchases.
20. We will endeavour to take all reasonable steps to keep information about you accurate and
up to date. If, at any time, you discover that information held about you is incorrect, you may
contact us to have the information corrected. Further you may request access to any of your
personal information we hold except if the provision of the information is contrary to any
applicable privacy law.
21. In addition, our employees and the contractors who provide services related to our
information systems are obliged to respect the confidentiality of any personal information
held by us.
22. If you wish to make a complaint regarding any aspect of the collection, access to, use or
storage of personal information by us, please make your complaint in writing to the address
below. We will consider your complaint promptly and contact you to seek to resolve the
matter. If we have not responded to you within a reasonable time, you are entitled under
privacy legislation to make a complaint to:
the Office of the Australian Information Commissioner if you are based in Australia; or
the Office of the Privacy Commissioner if you are based in New Zealand.
23. Please direct all requests for access to or correction of personal information or all complaints
to: enquiries@howdyglobal.com.au.
How long is it held for?
24. We retain personal information for as long as necessary to fulfill the purposes for which it
was collected. This retention period is determined at our discretion, taking into account the
nature of the information and our operational needs.
25. We will take all reasonable steps to securely destroy or de-identify personal information once
it is no longer required for its original purpose or as mandated by law.
26. To request the deletion of your personal information from our systems, please send your
request to: enquiries@howdyglobal.com.au.
Changes to Privacy Policy
27. We reserve the right, at our discretion, to modify, add to or remove portions of this Privacy
Policy at any time. You should review this Privacy Policy periodically so that you are updated
on any changes. We welcome your comments and feedback.
Questions
28. For more information about privacy issues in Australia and New Zealand and protecting your
privacy or to make a complaint about our handling of your personal information, visit:
in Australia – the Office of the Australian Information Commissioner's website:
https://www.oaic.gov.au/
in New Zealand – the Office of the Privacy Commissioner’s website:
https://www.privacy.org.nz/.
